This role is focused on driving margin improvement and overall profitability across the business. The ideal candidate will have strong experience in financial planning and analysis, with a proven ability to identify cost-saving opportunities, analyze customer and product-level profitability, and implement strategic pricing and process improvements. This individual will partner closely with Finance, Operations, and Commercial teams to build reporting, forecasting, and dashboards that support data-driven decision-making.

 

POSITION OVERVIEW:

The Commercial Profitability Manager will be responsible for three primary sets of accountabilities:

• Analyzing, monitoring, and optimizing the net profit at the customer level, moving beyond top-line revenue to assess true customer profitability. By tracing both product costs and "costs to serve”, this role will identify high-value customers and devise strategies to improve profitability or divest from unprofitable ones.

• Tracking and reporting bid results on a real-time basis, with the focus on margin dollar variance to prior trailing twelve- months performance.

• Provide inputs to the FP&A team for the annual budget process that reconcile to the bid tracking to include: volume, net sales and margin inputs, by customer and category,

PRINCIPLE RESPONSIBILITIES:

• Manage customer level profitability while looking at Gross Margin (cost of product) and Contribution Margin (Cost ot serve)

• Data-Driven Decision Making: Replace intuitive decisions with factual data to determine when to raise ASP, restructure service parameters, or phase out unprofitable accounts.

• Work with operations to identify inefficient routes and develop optimal strategies to make routes more efficient and profitable.

• Tracking and report bid results on a real-time basis, with the focus on margin dollar variance to prior trailing twelve-month performance

• Provide inputs to the FP&A team for the annual budget process that reconcile to the bid tracking to include: volume, net sales and margin inputs, by customer and category

• Drive process improvements and develop new tools (including AI based solutions) to improve effectiveness of decision making and reporting

• Utilize techniques like activity-based costing (ABC) to calculate the exact profit from each customer (Revenue - Costs)

• Continually investigate cost drivers to reduce the expense of servicing, such as lowering support costs for low-margin clients

PRINCIPLE RESPONSIBILITIES:

• In conjunction with Revenue Management, review gross margin on a monthly basis at the customer level and provide analysis and recommendations to the sales leadership team

• Analyze and manage margin exception reports, identifying risks and recommending corrective actions

• Perform cost-to-margin analysis, partnering with department heads to improve profitability and minimize margin erosion

• Manage and maintain low-margin reporting at the customer level, providing visibility and insights to senior leadership

• Evaluate logistics and cost-to-serve impacts on pricing and profitability

• Performs other duties as assigned

REQUIRED SKILLS:

• Ability to influence senior leaders across multiple functions

• Excellent analytical capabilities with ability to quickly identify trends, data correlation to financial results

• Ability to communicate clearly and concisely, both orally and in writing.

• Excellent time management and organizational skills

• Strong ability to multi-task and excel under pressure

• Detail oriented

• Proficient in Microsoft Office, primarily excel

• Margin Management, Finance, Foodservice and/or Microsoft NAV experience a plus

• Experience with presentations and public speaking

• Experience with Microsoft Teams applications

EDUCATION/EXPERIENCE:

• Margin Management, Finance, Foodservice and/or Microsoft NAV experience preferred.

• Bachelor’s Degree

 

Base Salary - $130,000–$150,000 + 10% bonus, Company Benefits and relocation assistance.